Cricket Exchange Privacy Policy — Your Data Is Safe With Us

Cricket Exchange (cricketexchange.biz) takes your privacy seriously. When you visit our website, create an account, or use any of our services, we collect certain information. This Privacy Policy explains clearly how that data is collected, used, and protected.

This policy applies to all Cricket Exchange services — whether accessed via web browser or mobile app, through a direct visit or a referral link. By using our website, you agree to this Privacy Policy.

Cricket Exchange operates under an international gaming licence and adheres to international data protection standards. Our privacy policy is reviewed regularly and updated as needed. Registered members will be notified by email of any changes.

Cricket Exchange collects two types of data — information you provide directly, and data collected automatically based on how you use the platform.

What you provide directly:

• Full Name & Date of Birth
• Mobile number & email address
• Current Address & District
• National ID Number
• Mobile Banking Number
• Passport or NID photo (KYC)
• Selfie verification photo
• Messages Sent to Support

Automatically Collected Data:

• Device Information: IP address, browser type, operating system, and screen resolution.
• Usage Patterns: Pages visited, time spent, and games played.
• Transaction Details: Deposit and withdrawal amounts, timestamps, and methods.
• Log Data: Login time, logout time, and failed login attempts.
• Location Data: Approximate location (IP-based, not precise GPS).

Cricket Exchange uses collected data solely for the purposes listed below — it is never used for anything beyond that.

Cricket Exchange never uses your information for political, religious, or discriminatory purposes. Data usage is strictly limited to what is necessary.

Cricket Exchange does not sell your personal data to any advertiser or data broker. However, certain data may be shared in the limited circumstances outlined below:

• Payment Processor: Only the information necessary to complete transactions is shared with mobile banking partners such as Mobile Pay, Nagad, and Rocket.
• KYC Verification Service: Verification documents may be shared with authorised third-party identity verification providers — always via encrypted channels.
• Legal Obligations: Relevant information may be disclosed in response to a court order or a lawful request from a government regulatory authority.
• Security Investigation: We cooperate with relevant authorities in investigations involving fraud or money laundering.
• Business Transfer: If any part of the company is sold or merged, users will be notified in advance.

Cricket Exchange uses cookies on its website. Cookies are small text files stored in your browser that help the website remember your preferences and session.

Types of cookies we use:

• Essential Cookies: These cookies maintain your login session, security tokens, and language preferences. Disabling them will prevent the site from functioning properly.
• Analytics Cookies: Which pages are visited most, and where users get stuck — this data is used to improve the site. All information is anonymized.
• Functional Cookies: Your game preferences and betting history display settings are used to personalise your experience.
• Security Cookies: Used to detect suspicious activity and prevent multiple logins from the same session.

You can manage or block cookies at any time through your browser settings. Note that disabling essential cookies may limit access to certain features on Cricket Exchange.

Cricket Exchange uses industry-leading technology to protect your data. Our security systems operate 24 hours a day, 7 days a week.

• TLS/SSL Encryption: All data transmissions are secured with 256-bit TLS 1.3 encryption.
• Two-Factor Authentication (2FA): OTP verification is required for additional account security.
• Firewall & DDoS Protection: Multi-layer firewall and DDoS mitigation systems are running around the clock.
• Password Hashing: Your password is never stored in plain text — it is hashed using the bcrypt algorithm.
• Regular Security Audits: Regular penetration testing is conducted by independent third-party security specialists.
• Limited Access Policy: Only authorized personnel can access specific data, and all access is logged.
• Automatic Session Timeout: Accounts are automatically logged out after a period of inactivity.

In the event of a data breach, Cricket Exchange will notify affected users via email and an on-site notice within 72 hours, and will take all necessary action.

Every Cricket Exchange member has the following rights over their personal data. These rights can be exercised free of charge.

To exercise these rights support@cricketexchange.bizto send us an email. We will respond within 30 business days. In some cases, legal obligations may prevent us from deleting certain data — if so, we will explain why.

Cricket Exchange does not keep data longer than necessary. Retention periods vary depending on the type of data:

Once the retention period ends, your data is permanently deleted or anonymized so you can no longer be identified in any way.

Cricket Exchange is strictly prohibited for users under 18. We actively ensure that no minors are able to register on our platform.

• Date of birth is verified at registration, and anyone under 18 is automatically blocked from signing up.
• Age verification documents are mandatory as part of the KYC process.
• If we inadvertently hold any data belonging to a minor, it will be deleted immediately.
• If a parent or guardian suspects that their child's information has been shared with us, please contact us immediately.

For any questions, complaints, or requests to exercise your rights regarding this privacy policy, please contact the Cricket Exchange Data Protection Team.

When submitting a complaint, please clearly state your account email, the nature of your complaint, and the resolution you are seeking. Cricket Exchange takes every complaint seriously and works to resolve them promptly.

This Privacy Policy was last updated on 1 January 2026. Members will be notified by email of any future changes, and the updated date will be displayed at the top of the page.